Tourism Excellence Consultancy - First Choice for growing your potential


Welcome to the Tourism Excellence Consultancy, a creative young company committed to transforming your tourism business from the inside out.

With over 25 years’ experience in the Scottish tourism industry, our dedicated team of experienced professionals delivers a dynamic and unrivalled range of services, tailor made to your tourism business, to maximise your potential, productivity and market impact.

Services include (but are not limited to):

  • Business coaching
  • Benchmarking trips
  • Organisation restructuring
  • Staff training
  • Customer Satisfaction improvement projects
  • Team development
  • Mystery shopper programmes
  • Customer/employee satisfaction surveys
  • Industry excellence standards assessment (eg HA, EFQM, Quality Scotland)
  • Continuous improvement programmes
  • Industry awards applications advice

Our flexible, cost-effective approach enables clients to select individual services to address specific concerns, or combine a number of services for a more holistic business solution.


Why choose the Tourism Excellence Consultancy?
Our vision is to raise the bar in Scottish tourism. We passionately believe in promoting business excellence and people development – helping you make your business better.

Please Contact Us to find out more. 


Tourism Excellence Consultancy, Central Office, Darach House, Stoneyfield Business Park, Inverness IV2 7PA